Original PDF Ebook – Business Process Change: A Business Process Management Guide for Managers and Process Professionals3rd Edition – 9780128003879

Original PDF Ebook – Business Process Change: A Business Process Management Guide for Managers and Process Professionals3rd Edition – 9780128003879

Business Process Change, 3rd Edition provides a balanced view of the field of business process change. Bestselling author Paul Harmon offers concepts, methods, cases for all aspects and phases of successful business process improvement. Updated and added for this edition is new material on the development of business models and business process architecture development, on integrating decision management models and business rules, on service processes and on dynamic case management, and on integrating various approaches in a broad business process management approach._x000D_
New to this edition:_x000D_
How to develop business models and business process architecture_x000D_
How to integrate decision management models and business rules_x000D_
New material on service processes and on dynamic case management_x000D_
Learn to integrate various approaches in a broad business process management approach_x000D_
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Extensive revision and update addresses Business Process Management Systems, and the integration of process redesign and Six Sigma_x000D_
Learn how all the different process elements fit together in this best first book on business process, now completely updated_x000D_
Tailor the presented methodology, which is based on best practices, to your organization’s specific needs_x000D_
Understand the human aspects of process redesign_x000D_
Benefit from all new detailed case studies showing how these methods are implemented