Original PDF Ebook – Microsoft Dynamics CRM 2016 Customization – Second Edition2nd Edition – 9781785881510

Original PDF Ebook – Microsoft Dynamics CRM 2016 Customization – Second Edition2nd Edition – 9781785881510

Use a no-code approach to create powerful business solutions using Dynamics CRM 2016_x000D_
About This Book_x000D_
Latest guide on customizing your system using various features in Dynamics CRM 2016;_x000D_
Highly practical, example-rich guide that gives you power to bend Dynamics CRM to maximize profits in your organization;_x000D_
A no-code guide that is easy to follow for even non-programmers_x000D_
Who This Book Is For_x000D_
If you are new to Dynamics CRM or a seasoned user looking to enhance your knowledge of the platform, then this book is for you. It is also for skilled developers who are looking to move to the Microsoft stack to build business solution software_x000D_
What You Will Learn_x000D_
Configure Outlook to integrate with your Dynamics CRM online instance_x000D_
Manage the existing application structure by understanding how to extend and/or modify the modules and update the navigation_x000D_
Find out how to use different entity views in order to get a 360-degree view of customer data_x000D_
Map modern business processes to the platform to enhance the user experience_x000D_
Use different Dynamics CRM processes such as dialogs, workflows, actions, and business process workflows_x000D_
Use internal and external social data to enhance the user’s ability to make the right decisions_x000D_
Dive into generic administration options such as managing configuration and customization to become a power user