All customers will need to email proof of purchase (e.g. a forwarded Amazon order confirmation, a scanned receipt, etc.) to the authors, at the address shown below, to obtain instructions for accessing the trial version of Crystal Ball. Also, customers of e-reader versions will *not* receive the Excel files and supplementary PDF content found on the CD-ROM, which accompanies the hard copy of the book, as part of the e-book download. To get these materials, they should email proof of purchase. The authors’ email address is [email protected]. The authors will reply with a temporary link for downloading the requested materials. Please note that the replies are manual, not automatic, and so might take up to 4 days (although usually 24 hours or less) to arrive.
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